I'm so glad I chose Reiner. You have an opportunity to make choices based on price and availability. It was the best decision I could have made.
The team of installers are top notch. They arrived on time, very polite, covered the floor with cloth tarps, very neat and tidy install of units.
These people are amazing. They were always here on time and always concerned with our satisfaction. We could not have asked for more.
Always professional, clean, courteous, and on-time. System maintained so well that we never need any unscheduled service or repairs. Thank you!
Chris of Reiner Air was pleasant informative and patient in answering all my questions
about the installation of new hot water heater. Highly recommend Chris.
Reliable, courteous, prompt, neat. Their service technicians are knowledgeable and very helpful. Today Steven provided excellent service for our annual contract maintenance.
Friendly, courteous, knowledgeable. A true professional.
Extremely pleased with our new HVAC system and the Reiner team that made it happen. The process, from the proposal to the clean sweep-up, was exactly what a customer focused experience should be about. Thank you Reiner Group for a job well done!
The Reiner experience was just simple .. from setting the service appointment to completing the work at my home ... Service Tech Edgar was professional and very knowledgeable answering my questions ... 8AM appointment actually started at 8AM !!! Awesome !!
We had a repair issue and the maintenance checkup within a week of each other. Both men were knowledgeable - we asked a lot of questions - and professional, very clean and well aware of the protocol we should all be adhering to in this environment. We've been Reiner customers for our business and home for a long time. They always come through.
I was very pleased with the professional service provided by the Reiner Group consultant who performed the annual inspection of our AC system. He was courteous and very patient with my many questions. He was able to explain the short and long term condition of our system and how to care for it. Given the pandemic, he wore a mask and carefully moved through the house. Brilliant job!
Always a pleasure to deal with. Thank you Peter Ten Kate for being there to help us when we needed you. We've asked you several times for help and you were able to help us in an emergency every time without fail. This is what service is all about !!!!!!!
Reiner representative Jimmy M. conducted himself in a very professional and friendly manner. He did an excellent and timely job of servicing our air conditioning units. Jimmy M. is a major asset for Reiner.
Always reliable and professional.Been a customer for 17 years. Jimmy like all of your technicians is friendly, knowledgeable, competent, and very communicative about what he's done.
The best heating and air conditioning company around! Punctual, very friendly, and knowledgeable service. Absolutely would recommend Reiner for any heating and A/C needs!
"Our experience with Reiner & Co. was outstanding. All of their employees were courteous and professional. Our home was older and presented challenges. They offered terrific, creative solutions. I would highly recommend them!"
-- Kate T., Wyckoff"I find that Reiner & Company is one of the superior companies that I have dealt with over the years. I used them for my home, have referred people to them and have now used them for my office installation."
-- Brenda K., Montclair"I am very happy with my experience with both the installation and the yearly maintenance. Reiner sold me the unit I needed, installed it without any problems and provided a maintenance contract that provided what I wanted at a reasonable price."
-- David D., Wyckoff"Outstanding company to work with, from the sales staff to the installers to the admin person in the office. Professional, knowledgeable, courteous, no-pressure. System itself is great --very cool, comfortable and quiet. Great choice of companies, as far as I am concerned, both great choice of Reiner and great choice of Lennox."
-- Carla C., Elmwood Park"It is such a pleasure to work with a company that is professional and courteous from start to finish! Everyone from my salesman, Roy, to the installers, and the follow-up guy who made sure everything was working as it should for my home, arrived on time, was pleasant and friendly, and made sure my questions were answered. I was so impressed that I even recommended Reiner to the township electrical inspector. I truly wish that Reiner did more than heating and air-conditioning, as I'd would gladly hire them for any and all work that needs to be done on my home in the future."
-- Ackerman R., Somerset"Reiner Group has just done an excellent job installing a mini split ductless system in my home. The team members, Al O, Luis B, Zach S, Zakary A and Nick S, were unfailingly professional, pleasant, patient, considerate and committed to achieving results of the highest quality. I especially want to state how impressed I was with team leader, Al O. This is an older home and complicated with its peaks and valleys including some structural uniqueness. Al approached the project as if it were his own home, perceiving how best to do or modify something to best preserve the aesthetics of the house as well as demonstrating obvious technical knowledge and skill, thoroughness and dedication to providing the highest quality product; I will sum him up in four words: he is a treasure. I also want to state how impressed I was with other aspects and key person(s) involved in the project. Peter Ten Kate of Sales did a terrific job of very carefully evaluating this complicated house and consequently coming up with a best possible proposal. In addition, I will note that he was especially patient, pleasant and considerate with a homeowner who can have some anxiety regarding a major project. One couldn’t ask for a nicer or more competent guy. I was especially impressed that Reiner Group provided so much engineering evaluation and greatly appreciate Pete’s attentiveness in assuring, before work on the job commenced, that the best engineering decisions prevailed; I doubt that a lot of companies would show such dedication to the quality of a project. In sum, I am very glad I chose Reiner Group for this project and that this particular team was assigned to it. I can confidently recommend Reiner Group to my friends and neighbors."
-- Mellen Residence